It seems like every time I pick up a newspaper there is a new article on social media.  This level of hype is starting to make me nervous that we are all overselling what social media can and cannot do.  To bring a little perspective to the game I wanted to write about some of [...]

This is a great video with some pretty amazing statistics on social media – is it a fad or a revolution that is changing the way we communicate?  Decide for yourself. for more information on the statistics in the video – check out socialnomics.net.

This past November, Kate Bladow of Technola.org and I did a webinar for the Legal Services National Technology Assistance Project on entitled Using Social Media to Engage Your Supporters.  This webinar was recorded and is free to anyone who wants to listen.  LSNTAP also has copies of our powerpoint and our notes, available for free [...]

As the holidays approach nonprofits are working extra hard to raise money for their organizations.  The Denver Post just ran an article on texting for donations and cites the recent success the Red Cross experienced raising funds for victims of the earthquake in Haiti. The Red Cross raised  more than $26 million from 1 million [...]

This past weekend I taught a great Social Media 101 class here in Fort Collins.  It was held at the Education and Life Training Center out near New Belgium brewery (unfortunately we didn’t have beer… maybe next time!).  The ELTC provides an array of classes to the general public on a variety of topics at [...]

Last week I did a presentation on Social Media for the Pro Bono Coordinator’s Retreat hosted by the State Bar of Texas.  The last day of the conference I assisted Bar staff in facilitating a discussion of “next steps” for participants so they would have a few things for to do around social media they could knock [...]

I love coming to Austin!  And the folks at the Texas State Bar are only too awesome to work for – (Thank You! Hannah and Hannah) I presented on a panel on Social Media: Email and Beyond which prompted a lively discussion on all things Internet related.  I will be posting the powerpoint and my [...]

Mashable.com and (Red) have teamed up to prompt and organize discussions around using social media for social good to coincide with UN Week and the UN Week Digital Lounge.  Mashable wants you to join or organize a meetup in your community to “celebrate, share, educate and engage in a discussion on how social media can be used [...]

Okay so maybe that is really three words.  Whatever. Mashable does another great job of illuminating up and coming trends – in this article (including a powerpoint!!!!) we get an overview of social networking tools and apps that are little known now but may turn into the “Next Big Thing”.  Perhaps it would be worth a [...]

Great article this morning from Mashable in summary it says: 1) Determine if the compliant or attack is valid or has roots in truth.  Respond promptly to right any wrong and do so in a professional and compassionate manner. 2) Have a response policy in place so you can respond quickly - don’t let negative posts of any kind fester – [...]